Easy, fair, and transparent returns

Return eligibility

Items may be returned if they are damaged, defective, incorrect, or unused and in their original condition with all packaging and accessories included.

To be eligible for a return, please contact us within 6 days of delivery.

How to request a return

1. Contact our support team with your order details.
2. Share clear photos of the item and packaging, if applicable.
3. Wait for approval and return instructions before sending anything back.

Refunds

Once we receive and inspect the returned item, we’ll notify you about the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a reasonable time.

Non-returnable items

Some items may not be eligible for return due to hygiene, personalization, or special handling requirements. If that applies, we’ll mention it at the time of purchase.

Need help?

If you have any questions about a return, please reach out to our support team and we’ll be happy to assist.